Last updated: 29/10/2026 · Applies to the quotas.app website and the Quotas apps for iOS and Android.

Support

A question, a problem with the app or your subscription? We answer in French, Dutch, German and English.

I'm an employee and haven't received my access

Check your spam folder, then ask your manager to resend the invitation from the "Team" page. You can also use "Forgot password" with the address you gave your employer.

Clocking in says I'm not at the office

Turn on precise location for Quotas, then try again outdoors or near a window. If you are working elsewhere, choose the actual place and give the reason.

I don't get the shift reminders

Allow notifications for Quotas in your phone settings and open the app once after the schedule is published.

Manage or cancel the subscription

Back office → Subscription → Invoices and payment method, or “Cancel”.